Shipping policy

34When will boxes be sent?

Every subscription box is sent on the 1st of each month.

 

How long will it take to ship?

Standard shipping with AusPost: 3-7 business days

 

How much does shipping cost?

Flat rate of $11 with Australia Post

 

Do you ship internationally?

Unfortunately, we are only able to ship our boxes and products to locations around Australia.

 

Can I pick up my order rather than posting it?

Sure thing! If you're in the Victor Harbor Area, simply send us an email and we can get that organised. 

 

What shipping carriers do you use? 

We use Australia Post.

 

How do I track my order? 

You receive a tracking order after you check out via Email. Send us an email at hello@smelltheroses.au if you didn't get one and we can chase it up for you.

 

My question isn't answered here, how do I contact you?

We are more than happy to help! Simply send us an email at hello@smelltheroses.au